Return Policy
Frosty Nibble Treats, LLC, does not accept returns, and all sales are final. Due to the perishable nature of freeze-dried candy and desserts, they cannot accept returns on consumable items to comply with FDA regulations. Refund Policy Since all orders are "made-to-order," they typically begin processing orders within 24 hours from when the order was placed. This 24-hour window lets customers cancel orders and helps prevent waste. Contact Mammoth Nation Customer Service as soon as possible to cancel an order. Refunds will only be issued for orders canceled within 24 hours from when the order was placed. Cancellation Policy • Cancellation Window: You can cancel your order within 24 hours of placing it for a full refund. Contact Mammoth Nation Customer Service as soon as possible to cancel an order. • Order Processing: Since these items are not stocked, order processing begins within 24 hours. Once the freeze-drying process starts, the production process cannot be interrupted, as it would ruin the entire batch. • Order Shipment: Once an order has been shipped, it cannot be canceled, and a refund will not be issued. Please verify that your shipping address is correct when placing orders. • Incorrect Shipping Address: We will not accept refunds for orders with inaccurate or incomplete shipping addresses. Please double-check your address before submitting your order. • Processing Delays: While Frosty Nibble Treats strives to process orders promptly, cancellations due to processing delays will not be accepted. Summary: • Cancel within 24 hours for a full refund. • No cancellations or refunds for shipped orders or incorrect addresses. • Processing delays do not qualify for cancellations. We appreciate your understanding and thank you for choosing Frosty Nibble Treats! If you have any concerns or need assistance, please don't hesitate to contact Mammoth Nation Customer Service.